Privacy Policy

Privacy Policy

This privacy policy outlines the confidentiality practices of www.lepilonskincare.com, managed by LUNA ECOM LIMITED, with its registered office at Unit 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong. This privacy policy applies exclusively to information collected through this website. It informs you of the following:

  • What personal information is collected through the site, how it is used, and with whom it may be shared.

  • The choices available to you regarding the use of your data.

  • The security measures in place to protect your information from misuse.

  • How you can correct any inaccuracies in the information.

We are the sole owners of the information collected on this site. We only have access to information that you voluntarily provide via email or other direct contact. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside our organization unless necessary to fulfill your request—for example, to ship an order.

Unless you ask us not to, we may contact you via email in the future to inform you about special offers, new products or services, or changes to this privacy policy.

Access to and Control Over Information

You can opt out of future contact from us at any time. You can do the following at any time by contacting us at the email address or phone number provided on our website:

  • See what data we have about you, if any.

  • Change or correct any data we have about you.

  • Ask us to delete any data we have about you.

  • Express any concerns you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your data is protected both online and offline.

Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us securely. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the web page address.

While we use encryption to protect sensitive information transmitted online, we also protect your data offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personal information are kept in a secure environment.

If you believe we are not abiding by this privacy policy, please contact us immediately at info@lepilonskincare.com.